to service users with a broad
range of needs.
We provide personal care, washing, dressing, food, drinks, beds, bins and washing up.
To provide a sitting service to enable the main carer a break or rest and to provide social interaction with the service user.
Shopping with or without them to take the service user shopping or if they are unable to go shopping to take a list and do it for them. Obviously we would bring it back to them and put it away with them.
To take the service user to hospital, doctors, dentists etc and bring them back home. The HCA would wait with them for the whole duration and take them where they needed to go, different departments for example.
“Thank You so much Fiona for having such lovely carers and for what they do for me.
They have a lot of patience.”
“Just to say thank you for all your help with Mum. It made our life so much easier to know that she had such good care from all.”
Specialist services we work with the local health authorities and hospices in providing end of life care to service users who wish to be at and stay at home. We work with the community and hospice at home nurses to provide an all-round holistic approach to end of life care.
This service is provided to all service users whether they have cancer, heart problems, Motor neuron disease, renal failure and other medical conditions that may require specialist care.
Other specialist medical conditions that Ivory Homecare can assist with are: diabetes, strokes, dementia/Alzheimer, Huntington’s disease, spinal injury, cerebral palsy, epilepsy, Parkinson’s, multiple sclerosis etc.
Home care/domiciliary care is a service that is provided by Health Care Assistances to enable and support vulnerable adults (anyone over 18 who requires care is defined as an vulnerable adult) to live safely and actively in society with in their own homes.
A care package is provided to the individual and tailored to their individual requirements, for example different visits throughout the day. 1 daily visit maybe required for 1 service user and another service user may require 4 visits a day to enable them the quality of life they require. Once an enquiry has been made a risk assessment is completed with the service user by a manager and their specific request/needs are recorded and discussed to enable the correct care package to be provided efficiently and effectively.
An information pack is either sent out to the service user or provided at the risk assessment with Ivory Homecare policies and procedures that CQC require us to provide.